We want you to be completely satisfied with your purchase.
If you are not happy with your order, you may return it within 30 days of delivery for a refund or exchange.
Return Requirements
Items must be returned within 30 days of receiving your order.
Items must be unworn, unwashed and have the original tags attached.
Please return in the original packaging where possible.
Proof of purchase may be required.
Wrong Size?
Tell us the height and the size ordered and we will send the right one out — you do not need to work it out yourself. This applies whether you bought it for yourself or for somebody else.
How to Start a Return
To request a return, please contact our support team with your order number and reason for the return.
Email: support@flumpzy.com
Our team will provide return instructions and assist you throughout the process.
Refunds
Once your return is received and inspected, we will process your refund. Refunds are issued to the original payment method and may take several business days to appear in your account, depending on your bank or payment provider.
If you have any questions, please contact our support team and we'll be happy to help.